So, this was my first time dealing with VGA, and honestly, I'm less than impressed. I'm wondering if anyone else had similar issues, or if maybe my expectations were set too high?
I sent in two games and paid for the top tier for both. I was very careful to fill out all the paperwork properly, followed all the instructions on the website, etc.
The two items I sent in were:
** NIB Solstice for NES for Grading + Case + Full Report + High Res Photos
** And a Solstice Prototype cartridge for Case + High Res Photos
The NIB order went fairly smoothly, and as I expected, in a couple weeks I got my 80+ NM graded case in for that one. No complaints there.
The prototype cart (sent separately) however was a very different experience.
After waiting nearly twice as long for a response. I was contacted via e-mail and informed that the VGA no longer does loose cartridges – not even prototypes. This confused me as I can literally Google search dozens of "NG" labeled VGA-sealed prototype cartridges. Not to mention, their website provides specific instructions on the page of what options to fill out on the form and how to send a prototype cartridge.
When I asked why they couldn't do it, they wouldn't respond with more than "it's not a service we offer any longer".
Okay, fine – I guess – though I'm a bit curious as to why they stopped.
I was given the option to still have it sealed up and have the high resolution photographs taken. So I agreed to that.
They never took the photos. Apparently they forgot despite my being invoiced and having paid for it. Kind of irks me as now the cart is sealed up tight. Still waiting to hear back from them about what to do about getting my money back for the photo fee.
Then, the case shows up. There's no label – as I assumed from the initial "we don't do that anymore", but on top of that the case they put it in obscures the front of the cartridge, right over top of the most visually-interesting part of the cartridge. I honestly can't believe that any collector-centric professional would let this pass. (See below)
I'm a bit disappointed at the service I received (and didn't receive yet paid for), and for the misinformation on their own website that prompted me to send it in. I basically dropped $70 (+ 25 shipping) for a $20 case, and a waste of my time.
Has anyone else run into this kind of experience? Does anyone have any ideas as to why they stopped doing NG labels for prototypes?
-- Justin
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I am interested in acquiring "Solstice" NES related items. Please, check out my Solstice collection and "buy list" for more info:
http://staffofdemnos.com/list/...
Have something not already on the list? Let me know! You can also follow my project -- "
Solstice: Quest for the Staff of Demnos - Historical Project" on Facebook.
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