I have seen a few posts of people seeming a little confused by the new transaction/feedback section of the site. This is going to be a walkthrough of how to use the system for everyone. Feel free to ask questions, post comments or offer suggestions if you have any.
First off we are allowing members to go back and account for past trades that we have done, hence why some of us have a lot of feedback already. Everyone is welcome to get feedback from their past legitimate transactions.
First thing to do is click the My Home button on the top right nav. bar. On the lower right you will see the transaction section. It will show all your pending and past transactions if you have any in that area. To start a new transaction simply click the Start Transaction button. A search box will appear allowing you to search for whatever member it is you are wanting to trade with. Find and select their name. Now it brings up the actual transaction screen. Select the transaction type you are wanting to setup; trade, purchase, sell, or gift. Then title the transaction so the other party will know what it is regarding. The terms box is where you have to hammer out all the details and come to terms. (you can reply as many times as you want to keep going back and forth on the terms by posting comments on the transaction). The reference URL can be used if you want to reference a FS/FT thread on NA or eBay. Then you must click the I agree button to start the transaction. That is all there is to starting a transaction, and once that is complete an email will be sent to the other party letting them know a transaction has been started.
Once they have replied and accepted the deal then you are able to leave feedback for one another. Leaving feedback is very important because it shows who can be trusted on the site and keeps everyone more honest. To leave feedback click the Leave Feedback button in the actions field. By doing that a new text box will appear and you have 200 characters to type your thoughts on the trade. We also added a "Moment of Truth" field when 200 characters just isn't enough. Below that is the rating..positive, negative, or neutral. Below that is the Detailed feedback area where you can grade the other member on communication, shipping speed, packaging, and as described. Once you have all that filled out, click the "Post Feedback" button and feedback will be posted and the transaction complete.
Also from the My Home screen if you click "view all" it will show you all your past and pending deals for you to look over in case you have any problems or issues with the deal. Keeping track of the item #'s is also a good way to quickly find a transaction you are looking for.
Another quick note. Just accepting a transaction does NOT leave feedback for it. You have to click the leave feedback button and then post feedback for it to take effect. Just typing a message in the comments/terms box of the transaction will not act as feedback on that member's profile.
You can also start a transaction by clicking a user's name, which will take you to their blog/site page. There is a start transaction button at the top nav bar there as well. Another way is from the member directory which is located beside the My Home on the top nav bar. Just search for the user in the directory and use the drop down menu to select "Start New Transaction."
I think that about covers everything, if I missed anything, feel free to chime in.
~~NGD
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Proud replier of post #1000 in the infamous Joel thread
Edited: 01/24/2008
at 01:09 PM
by NintendoAge Moderator