Originally posted by: Trj22487
It has now been eight days since I put my ticket in and Arcade 1Up hasn't even responded.
So far every time I've called the phone line, nobody ever picks up
I eventually got through to their customer support line and had a ticket made up to request a deck protector (apparently the free protector offer is still good for the Gen1 cabinets, though the company no longer advertises it) and a replacement bezel. I was given ticket #48,000 something. We're probably in a BeetleJuice scenario where the ticket counter is at #8!
In the meantime, I removed the bezel and gave it a good rinse. Here is what it looked like prior to removal:
getting a good photo of all the scuff marks was tough with my smartphone. Getting the bezel washed and the LCD screen hit with some canned air helped a lot. The scuffs and scratches are still there, but at least they aren't as in-your-face when filled with particle board dust.
The day after I grabbed my Asteroids cab but before I assembled it, I was luckly enough to get in an order of one of the 2nd batch of GRS spinners before they sold out:
https://www.amazon.com/dp/B07P5WJ...
It was almost the cost of the cabinet itself, but it was definitely worth it! It's a huge improvement over the original "spinner".
So far, put down about ~$130 after tax on this thing and I'm not too dissapointed. The cabinet looks pretty nice as decoration in my game room and it at least lets me play a decent game of Tempest/Major Havoc. My next step is to think how I want to go about modding it for MAME.