Originally posted by: Trj22487
My bought my first Arcade 1up machine on May 26th, the Mortal Kombat II. Got it home and put it together in about an hour. It worked flawlessly and my friends and I had an amazing next two nights. Then the third day I started to notice something alarming, the pixels in the upper left corner were going dead right before my eyes! One by one I could see them turn bright, and then instantly turn to the blackest of blacks and never turn back. It was happening from a left/right motion. I tried to cope with it by putting a decal in the corner of the screen but it just kept getting worse. Then today, I got home and was playing for about 30 minutes, reset to the menu to choose Mortal Kombat II, and it booted MK1. I thought "that's odd" and booted back to main screen. Then I tried to choose again and heard a soft "pop" and the screen just totally went dead, no sound, nothing, the only thing you can still see is the growing strands of dead pixels. I've tried everything but it doesn't even boot the Arcade 1Up logo or anything, just totally dead five days into owning it. The worst part is a tossed my box and receipt the 2nd day after it seemed to be working great, and then instantly everything under the sun started going wrong. My only evidence is buying it on my credit card, the $299.00 charge, and it shows my Wal-Mart store number and date, but that's it. Customer service phone is closed so I sent them a lengthy well written email with pics. I hope things work out, I was really so impressed with it the first two days, I'm pretty bummed! Especially since I don't exactly have $300 to throw around
I feel your pain, this is why after I returned mine to Gamestop I didn't buy another. Dealing with 1up wasn't bad but the fact that they don't want you to return it to the store is sketchy.