NintendoAge

How do you beat the "Return an Empty Box" Paypal scam?

jonebone — 2013-08-20T12:09:18 -05.00

Please start a new thread rather than bumping a 4 year old thread. thanks!

How do you beat the

jonebone — 2013-08-20T11:49:12 -05.00

Originally posted by: TFGZ

I think these issues are more symptomatic of 'eBayers'. I've done thousands of transactions through PayPal and only had 1 bogus claim, and PayPal refunded their money without retracting the payment from me.

I have also performed thousands of transactions as buyer and seller through PayPal (probably almost 1000 just as seller) and have had a single suspect claim. A guy bought a bunch of audio CDs from me and filed an "item not received" claim the day after payment was made.

Here is a positive story. A buyer in Australia bought my Lunar 1 & 2 PlayStation games (CIB, worth about $200 total at the time) from eBay. I mailed them without tracking to save money for him. After a month, he still didn't receive it, so he filed a claim. PayPal awarded him the money since I had no tracking, and I assumed I was out the money. A week later, the buyer emails me saying the games finally arrived. He contacted PayPal himself and instructed PayPal to reverse the claim! I got my money.

The lesson I learned is to always send with tracking if the buyer (from eBay or forums) sends a protected payment. I used to try to make my sales more attractive by offering the cheaper shipping, but no more. I'll do it for gift payments, though.

as for how to protect yourself against the empty box scam, there is likely no way. I can't see PayPal accepting any video evidence. Ultimately, they have to trust someone, and they have decided to trust the buyers.

How do you beat the "Return an Empty Box" Paypal scam?

jonebone — 2013-08-20T11:12:31 -05.00

NOOOOOOOOOOOOOOOOOOOOOO

4 year thread bump!?

thats gotta be some kind of record

How do you beat the "Return an Empty Box" Paypal scam?

jonebone — 2013-08-20T10:57:49 -05.00

To OP
Ok if the guy sent a package overseas that was 30lbs + it would show on the receipt the weight. Even on the sticker that they place on the box.
So the box that was returned should have a tag showing the weight and you can take a pic of that and a pic of the receipt show it to PayPal ( that the weight doesn't match , and take a pictures of what was inside too. )

Maybe that could help?

I've had a lot of scammers claiming shit don't work and when I tell them ok return it first , I never get the package. I bet they think that I will refund them before getting back the merch.

I got an idea, make a DOC movie about this and actually confront scammers haha
Seriously sometimes I'm like if I lived near the scammer I would totally do something to them ( yeah I get some rage)

How do you beat the "Return an Empty Box" Paypal scam?

jonebone — 2013-08-20T03:40:53 -05.00

This just happened to me. I noticed the returned package was drastically underweight. I called paypal and they told me to bring it to my local pd and have the contents documented. I did just that. Paypal is not acknowledging my faxes or calls.
I provided everything they asked for and they still sided with this fraud. The case was just closed in buyers favor because pp claims I haven't responded to their requests for additional information. I responded to every request they made and called them on my own record dozens of times on this matter. If anybody can point me to a possible solution please help.

How do you beat the

jonebone — 2009-10-14T09:26:25 -05.00

Originally posted by: Armageddon Potato

I remember telling this to a woman over the phone who was being super-stubborn over a minor issue, and she gave a disgruntled sigh and told me to hold. I thought I might be in trouble, but when she came back but a minute or two later she said, "Your refund has been issued, is there anything else I can help you with?"

I think I spoke to her a couple weeks ago!

How do you beat the

jonebone — 2009-10-14T09:08:22 -05.00

I don't sell alot on ebay anymore anyhow. Everything annoys me about them and paypal. I prefer selling on sites such as this where I don't have to pay to send people multiple pics and huge pics showing detail. It also keeps games cheaper for everyone avoiding fees.

How do you beat the

jonebone — 2009-10-13T22:45:31 -05.00

Hoesntly I've had my fair share of paypal problems too, but I've managed to solve all of them by simply calling paypal over and over until I get some help. The best is when they tell you that they can't help you, and you tell them that your just going to call right back, talk to another rep, and inevitably come across someone who WILL help you. Then you mention you know this, because you've done it hundreds of times.

I remember telling this to a woman over the phone who was being super-stubborn over a minor issue, and she gave a disgruntled sigh and told me to hold. I thought I might be in trouble, but when she came back but a minute or two later she said, "Your refund has been issued, is there anything else I can help you with?"

How do you beat the "Return an Empty Box

jonebone — 2009-10-13T21:34:27 -05.00

Originally posted by: icemanxp300

Originally posted by: dangevin

Originally posted by: icemanxp300

Onto the topic about PP as long as you ship w/dc you are covered so they can't file a dispute.

They certainly can, they just cannot file "item not received." They can file "significantly not as described" and force a return/exchange situation.

I was under impression as long as dc was used you are covered.

Plus if the postal worker forgets to scan the package upon delivery (it happens (not as much as it used to)) You can get screwed as well. Some buyers check out that stuff

How do you beat the

jonebone — 2009-10-13T21:28:58 -05.00

DC isn't a panacea for sending crappy stuff. Not saying that's what you did, but it would be easy for people selling high-end ipods to just ship sweet potatoes with a DC# on it and scam the living fuck out of everyone. You probably want to review your seller protection policy on Paypal's site.