NintendoAge http://nintendoage.com/forum/ -Sqooner When the USPS loses a tracked first class package, the seller is responsible for refunding the buyer. http://nintendoage.com/forum/messageview.cfm?catid=8&threadid=188122 2019-08-17T15:16:13 -05.00 coffeewithmrsaturn 31 When the USPS loses a tracked first class package, the seller is responsible for refunding the buyer. http://nintendoage.com/forum/messageview.cfm?catid=8&threadid=188122 2019-08-10T22:34:50 -05.00 coffeewithmrsaturn 31 Originally posted by: Splain

Sure, I'll deliver this package, but if I lose it, it's not my fault! For an extra 2 bucks I'll take responsibility for doing the thing you already paid me to do.
The entire system is broken. Sellers have nothing to do with how the package is handled in actuality. ]]> When the USPS loses a tracked first class package, the seller is responsible for refunding the buyer. http://nintendoage.com/forum/messageview.cfm?catid=8&threadid=188122 2019-07-29T21:36:21 -05.00 coffeewithmrsaturn 31 When the USPS loses a tracked first class package, the seller is responsible for refunding the buyer. http://nintendoage.com/forum/messageview.cfm?catid=8&threadid=188122 2019-07-29T18:16:46 -05.00 coffeewithmrsaturn 31 When the USPS loses a tracked first class package, the seller is responsible for refunding the buyer. http://nintendoage.com/forum/messageview.cfm?catid=8&threadid=188122 2019-07-29T16:19:17 -05.00 coffeewithmrsaturn 31 When the USPS loses a tracked first class package, the seller is responsible for refunding the buyer. http://nintendoage.com/forum/messageview.cfm?catid=8&threadid=188122 2019-07-29T15:39:01 -05.00 coffeewithmrsaturn 31 Originally posted by: coffeewithmrsaturn
 
Originally posted by: captmorgandrinker

It's really easy now.  Online form, if it's damage you just snap a few pics, provide an ebay screenshot as "proof of value" and you get a check in like a week.

It used to be a royal pain in the ass and they would never reimburse, as they didn't used to accept ebay (even completed auctions) as "proof of value".

What if you make a sale through paypal but outside of eBay?  Would showing them the payment amount count as proof of value?

 
Yep.  I actually pull up the highest priced current item I can find as comparison to proof of value, and I've never had an issue.   (Although all of my claims have been under $50, so maybe they just rubber stamp those)
  ]]> When the USPS loses a tracked first class package, the seller is responsible for refunding the buyer. http://nintendoage.com/forum/messageview.cfm?catid=8&threadid=188122 2019-07-29T15:27:55 -05.00 coffeewithmrsaturn 31 When the USPS loses a tracked first class package, the seller is responsible for refunding the buyer. http://nintendoage.com/forum/messageview.cfm?catid=8&threadid=188122 2019-07-29T15:26:53 -05.00 coffeewithmrsaturn 31 Originally posted by: captmorgandrinker

It's really easy now.  Online form, if it's damage you just snap a few pics, provide an ebay screenshot as "proof of value" and you get a check in like a week.

It used to be a royal pain in the ass and they would never reimburse, as they didn't used to accept ebay (even completed auctions) as "proof of value".
What if you make a sale through paypal but outside of eBay?  Would showing them the payment amount count as proof of value?

  ]]> When the USPS loses a tracked first class package, the seller is responsible for refunding the buyer. http://nintendoage.com/forum/messageview.cfm?catid=8&threadid=188122 2019-07-29T15:25:35 -05.00 coffeewithmrsaturn 31 Originally posted by: arch_8ngel
 
Originally posted by: bootload
 
Originally posted by: arch_8ngel
 
Originally posted by: bootload
 
 
Also, spoiler alert, USPS isn't reliable.
By what measure?

 


I've had packages move from Chicago to Washington without tracking updates on a ground shipping service. How is that possible?

I've had packages get delivered without ever being updated in their system. A month after I got the item I still saw it was out for delivery.

I've had other packages with an expected delivery date of yesterday.

Many other problems I don't even remember. I don't use them anymore.

And I have essentially never had a memorable problem with USPS.  (though I have had a couple of memorable bad experiences with the big courier services)


I'm assuming there are some stats out there that are published (though they don't seem to pop up on a cursory search) that would give us a more accurate metric than comparing anecdotes.
 
Yeah, if we're just swapping anecdotes, I have done well over 200 shipments with only one issue, so that's over 99.5% success.
  ]]> When the USPS loses a tracked first class package, the seller is responsible for refunding the buyer. http://nintendoage.com/forum/messageview.cfm?catid=8&threadid=188122 2019-07-29T15:23:20 -05.00 coffeewithmrsaturn 31 Originally posted by: a3quit4s

I understand keeping face value costs low, but it still rubs me that USPS can say they aren't responsible to refund you if you didn't have insurance on the item. You accepted to deliver this package and if you don't you've not held up your end of the bargain. Certain services have insurance included up to a certain amount, and I think all products should just include that. I mean its like $4 for $200 (I recently put this on an Earthbound I sold on eBay). Some sellers offer this service so if you say you don't want insurance and USPS loses the package you cant get your money back from them. Everyone passing the buck to everyone else.

I'm curious if anyone has ever had insurance and had to file a claim, what was the process like? Sorry to hijack a thread!
No, by all means, I appreciate the post.  

Regarding the bolded section, what I now understand is that they are just plain wrong.  Essentially, a buyer's purchase is always insured as far as the buyer is concerned, so by paying for insurance, the buyer is really buying the seller insurance.  The perception has been twisted by sellers so that it seems like the insurance protects the buyer (as Nathan taught me in this very thread).
  ]]>