Originally posted by: NesQuest
Originally posted by: DefaultGen
Deniz said they don't have time to patrol forums/social media and respond, don't want to get sucked into conversations they can't keep up with, etc. I think a little outreach would be better than nothing but I'm not running the business and I'm not sure what day to day operations are like with their backlog. I don't see how this is going to end except with another insurmountable backlog once the cheapie tier opens again and people submit piles of low-value crap all at once.
Wait, didn’t they hire someone new to manage social media and such not too long ago?
I half remembered this as I was typing that post then thought I must be crazy because I haven't seen much social media presence still. I guess he's typing up the emails? ]]>